Terms of Service

Last Updated: November 09, 2026

Welcome to the Roof Expert USA Boise emergency roofing dispatch portal located at https://boiseid.roofexpertusa.com/ (the "Website"). By accessing this Website or calling our emergency dispatch hotline at (888) 208-4155, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.

1. Operational Identity & Independent Referral Model

Roof Expert USA operates exclusively as an independent referral, marketing, and triage dispatch service. Roof Expert USA is not a licensed roofing contractor, construction business, building material manufacturer, or insurance claims adjuster. We do not perform physical roof inspections, tarping installations, or construction repairs. All physical work is performed independently by third-party roofing contractors.

2. Direct Independent Contractor Relationship

When you contact our dispatch desk and are connected with an independent service provider, any subsequent contractual agreement, written scope of work, repair estimate, financial transaction, material warranty, or workmanship guarantee is established solely and directly between you (the property owner) and the dispatched independent roofing contractor. Roof Expert USA is not a party to, nor an agent for, any transaction or contract between you and the assigned contractor.

3. No Warranties or Guarantees on Contractor Workmanship

While we make reasonable efforts to route dispatch calls to contractors registered with the Idaho Division of Occupational and Professional Licenses (DOPL), Roof Expert USA does not directly supervise, inspect, warrant, or guarantee the physical workmanship, safety practices, timeliness, pricing, or materials supplied by independent contractors. Property owners are advised to independently verify contractor registration, licensing status, and active insurance coverage prior to authorizing physical construction work.

4. Limitation of Liability

To the maximum extent permitted under applicable law, Roof Expert USA, its parent company, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of: (a) the use or inability to use this Website; (b) any delays in dispatch response times resulting from regional storm severity or road conditions; (c) the acts, omissions, errors, or negligence of independent third-party roofing contractors; or (d) any property damage, bodily injury, or financial loss incurred on your premises.

5. Governing Law

These Terms of Service and any disputes arising out of your use of this Website or our referral dispatch platform shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles.